Episodes

Thursday Mar 06, 2025
Thursday Mar 06, 2025
Truth X Changemaking IWD discussion on the overlap between leadership, sport, insight and storytelling and how all of these things can drive changemaking. With Kelly Davies, Co Founder of Sport for Changemaking and Asoka UK Director & Matilda Andersson Managing Director of Truth Consulting.
To learn more visit www.truth.ms

Monday Mar 03, 2025
Monday Mar 03, 2025
In this first episode, our host Mark Thorpe discusses with Ruth Hinton from Vue and AURA what the Working Well Together campaign is all about: - why AURA is campaigning for better client-agency relationships; - what are the 6 principles and why were they chosen; - how both agencies and clients can get involved and join the movement

Monday Dec 09, 2024
Monday Dec 09, 2024
In this episode of Truth Revealed, we interview Mayra Munguia, Insight Manager at BT Group and winner of the AURA Award for Best Client-side Impact. Myra shares her journey in customer experience insights and how she's transformed the way research influences business decisions at BT.
What's Revealed:
The Art of Stakeholder Management: Learn how Myra built strong relationships with senior stakeholders by moving beyond traditional slide presentations to meaningful conversations.
Making Research Memorable: Discover how she turned complex customer experience data into memorable stories that drive action.
The Switzerland Approach: Explore Myra's unique positioning as an unbiased insights professional, helping her gain trust across different business units.
From Questions to Impact: Hear about her methodical approach to questionnaire design and how she ensures every question serves a purpose.
Breaking Barriers: Get Myra's perspective on encouraging more women into client-side research roles and creating inclusive spaces in insights.
This episode offers valuable insights for anyone interested in stakeholder management, customer experience research, and creating business impact through insights, showcasing how research professionals can influence strategic business decisions.

Tuesday Nov 19, 2024

Wednesday Sep 18, 2024
Wednesday Sep 18, 2024
In this episode of Truth Revealed, we interview Jamie Lawrence, Insight and Analytics Manager at the Football Association (FA). Jamie shares his journey from psychology studies to his dream job at the FA, where he combines his passion for football with expertise in data and research.
What's Revealed:
The Power of Small Changes: Learn how incremental changes can significantly impact football, including a two-year project that changed youth football rules.
Bridging Data and Action: Discover how Jamie's role connects analytics and research to drive meaningful change in football at all levels.
Impacting Lives Through Sport: Hear about Jamie's motivation to use research to influence millions of lives in the football community.
The Art of Distilling Insights: Explore Jamie's approach to translating complex data into actionable insights for stakeholders.
AI in Sports Research: Get Jamie's perspective on how AI could revolutionize sports insights and research.
This episode offers valuable insights for anyone interested in sports, data analytics, and organizational change, showcasing how research shapes football's future and the impact of client-side insights professionals in sports.

Thursday Jun 27, 2024
Thursday Jun 27, 2024
Client Insight Manager, Rachel Parry was nominated by her colleague at Irwin Mitchell, Harry Mirpuri for the AURA Individual Insight Clientside Award. Rachel tells us about the insight initiatives she has spearheaded to make an impact in the organisation and that have led her to be shortlisted.
She talks about always bringing a new perspective to her projects, constantly questioning and thinking "what else?", and knowing how impactful the client voice is.
This is the last of our four episodes profiling the finalists of the AURAs. The Truth-sponsored Award will be given at the AURAs ceremony on 20th July and we look forward to congratulating all the nominees and winners on the night.

Thursday Jun 27, 2024
Thursday Jun 27, 2024
Bradley Bain, Qualitative Research Analyst at Barclays, is our next finalist for the Individual Insight Clientside Award.
In Episode 3 he is represented by David Woodley, Head of Qualitative Research. David tells us why he nominated Bradley and the difference it can make to the team and the business as a whole to have someone like him on board.
Amongst the qualities that make him worthy as an AURA finalist are confidence paired with humility, being a trusted advisor, as well as determination and tenacity.

Thursday Jun 27, 2024
Thursday Jun 27, 2024
In Episode 2, Leanne catches up with our second AURA Awards finalist, Angharad Edwards, Insights and Analysis Manager at the Midcounties Co-operative, who was nominated by her colleague, Helen James, Head of Member Trade and Communications.
We find out what Angharad has done in her role to be chosen as an Individual Insight Client Impact finalist, how being a member of AURA has helped Midcounties network with other organisations, and about developing bravery and strong leadership skills to have impact.
Subscribe to Truth Talks to hear all four AURA awards finalists we’re speaking to.Subscribe to Truth Talks to hear all four AURA awards finalists we’re speaking to

Wednesday Jun 26, 2024
Wednesday Jun 26, 2024
In Episode 1, Leanne catches up with our first finalist, Naomi Plummer of the John Lewis Partnership, and Rhiannon Griffiths who nominated her, who tell us what Naomi has done in her role as Customer Insights Manager and what it takes to make a real impact in the insights industry.
This is one of four opening episodes of Truth Talks about the AURA awards. Don’t miss our fascinating series talking to these amazing finalists.

Tuesday May 28, 2024
Tuesday May 28, 2024
Sarah Christie, Deputy Managing Director at Truth is joined by Lee Webb, Head of Vulnerability at Barclays, to explore the pressing issue of digital exclusion in the UK. In this episode, Lee discusses the multifaceted challenges and potential solutions for bridging the digital divide, particularly for vulnerable populations.
What’s Revealed?
Understanding Digital Exclusion: Learn about the factors contributing to digital exclusion.
Personal and Professional Insights: Discover Lee’s personal journey and professional commitment to tackling digital exclusion.
Strategic Solutions: Explore practical strategies and initiatives aimed at improving digital inclusion.
Role of Financial Services: Understand the critical role banks and financial services play in promoting digital literacy and inclusion.
Future Outlook: Gain insights into the future of digital inclusion and the steps necessary to create a more inclusive digital landscape for everyone.